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People & authority

Consent is read, never assumed.

Whether a contact may be emailed for marketing, called, or identified individually from website behaviour — read from your consent system at the point of use, per channel. An absent or unreadable state is treated as a refusal, and no agent can override it.

What connects

Your consent management platform, through its API.

What crosses the boundary

  • Into the platform: the consent state relevant to the channel being used.
  • Out of the platform: nothing. This platform records no consent of its own.
  • Never: writing or inferring a consent state.

What this makes possible

  • Decides per channel whether a contact may be engaged at all
  • Gates individual-level website intent behind the visitor's own choice
  • Applies a withdrawal immediately across every motion

Setting it up

  1. 1Authorise a read-only connection.
  2. 2Map each channel to the consent category that governs it.
  3. 3Confirm the behaviour on an unreadable state — refusal is the default and cannot be changed to permit.

Permissions

Read-only. We do not request the ability to record, alter or infer consent. Your consent system remains the only place a person's choice is held.

Where it stops

The platform stores no consent state of its own — it reads yours, per use. If your consent system is unreachable, the channels that depend on it refuse rather than proceeding on a cached answer. Failing open is not a configuration option. A withdrawal takes effect at the next read, which is immediate rather than on a schedule.

Make sure every opportunity gets a next action.

Let AI handle the repetitive engagement, keep follow-up moving, and bring your team in when a customer needs a real conversation.

Agents identify themselves on every call · Nothing commits without you · [email protected]