Sales agents
Decide in fifteen seconds, not after an investigation.
An approval states what is being asked, the value, the agent's limit, the reason the customer gave, and what the agent would do if you said yes. Four answers: approve once, reject, change the offer, or take the conversation over yourself.
The reason is in the request
“A competitor quote was attached to her last email. Their incumbent agreement is €15,000 a year; at 8% this contract is €13,064.” That is a decision you can make immediately.
Four answers, and two of them change things
“Change the offer” counter-proposes. “Take over” moves the whole conversation to you. An approval queue with only yes and no makes you the bottleneck rather than the decision.
Approving the same thing repeatedly is a finding
If a shape of request is approved eleven times, the authority is set wrong. The platform says so, because a queue that never shrinks gets rubber-stamped.
An agent cannot approve anything
Not its own request, not another agent's. The entire value of an approval is that a person decided, so delegating one to software would empty it.
AI sales agents
The rest of this area.
Consistent follow-up, with authority that stops where it should.
Agent profile
What it may say, offer and commit to — on one page.
Human handoff
Everything discussed transfers with the conversation.
Commercial authority
Standard pricing, a discount ceiling, and a hard stop.
Communication policy
Hours, disclosure, attempts, opt-outs, consent — enforced.
Commercial promises
“I'll send that tomorrow”, captured and tracked.
Make sure every opportunity gets a next action.
Let AI handle the repetitive engagement, keep follow-up moving, and bring your team in when a customer needs a real conversation.
Agents identify themselves on every call · Nothing commits without you · [email protected]